by KEENENTERPRISE
Visitor

Calling UK from abroad

Dear Customer Service,

 

Please, my mobile number xxxxxxxxxxx have not received network service in Nigeria and that have disallowed my roaming service to make call abroad. Kindly help to connect my number for use abroad and make roaming payment online.

Thanks.

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

2 REPLIES 2
by Grand Master
Grand Master

Re: Calling UK from abroad

@KEENENTERPRISE : Please remove your mobile no. from your post. This is a public forum & anyone can spam you. This is not CS but a user discussion forum.

 

If on contract, did you activate roaming on your EE a/c before you left UK?

 

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Team

Re: Calling UK from abroad

Hi @KEENENTERPRISE 

 

Welcome to the community 🙂

 

I can see that @XRaySpeX has given you some great suggestions.

 

Once you have tried these, come back and let us know how you get on.

 

 

Alex 🙂

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