by Crowso

Call barring is activated

I am currently in Italy and call barring is activated. How can I deactivate this as I need to make calls back to the UK? 


by Grand Master
Grand Master

Re: Call barring is activated

@Crowso    Your only option and if it’s available to you right now is to log into your online EE account and you might be able to enable international calling and premium rate numbers.   If the option is not there stay logged in and a live chat window should pop up, you can use this to request roaming to be enabled on your account 


if it doesn’t pop up you’ll have to do this tomorrow or use a landline and call EE customer services.  

EE Community Support Team

Re: Call barring is activated

Morning @Crowso


Welcome to the community.


@Chris_B is correct if you log into your My EE account on your phone's browser (not the app) or a computer.


Once you're logged in, a chat window will pop up when an advisor is available.


If you can't get in contact with chat, please get in touch from an alternative phone.


Hope you have a great time 🙂

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