by Japple
Explorer

Call barring blocked on

I have arrived in Italy to discover I can't make any international calls despite having roaming active. I have tried to disable the call barring (which I did not turn on) but am unable to. This is a major problem as I am here on business and need to make calls.

I am also unable to call the 150 number for help. 

3 REPLIES 3
by
EE Employee

Re: Call barring blocked on

Hi and welcome to the community @Japple

 

So I can try and assist please may I know are you able to receive incoming calls?

 

Many thanks,

 

Lee

by Japple
Explorer

Re: Call barring blocked on

Yes I can receive calls and make call within Italy. 

It seems international call barring is switched on but it won't allow me to turn it off. 

Jemma 

by
EE Community Support Team

Re: Call barring blocked on

Hi @Japple

 

Thanks for coming to see us 🙂

 

Please use an alternative mobile or a landline to give us a call and we can hopefully get this all sorted out for you.

 

Let me know how you get on.

 

Richard

 

🙂

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