by lesallen45
Explorer

CONTACTING EE FROM USA - MY EE IS MOBILE WIFI NOT A PHONE.

I use a "Dongle" in UK fgor my WIFI. I need to cancel my contract but for some reason I cannot get through on the numbers provided. I have tried "Chat" but no window comes up. What can I do these people seem to be totally inaccessible.

4 REPLIES 4
by lesallen45
Explorer

MY EE IS MOBILE WIFI NOT PHONE....I need to cancel but cannot contact anyone

I use EE mobile WIFI in UK, I am in Florida at the moment & cannot get a connection on any of the phone numbers given. No access to "Chat" no email. I need to give one months notice but they seem to be inaccessible. What can I do?

by Grand Master
Grand Master

Re: MY EE IS MOBILE WIFI NOT PHONE....I need to cancel but cannot contact anyone

@lesallen45: Try phoning the UK landlines in my sig. Try phoning the Freephone no. over Skype.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by lesallen45
Explorer

Re: MY EE IS MOBILE WIFI NOT PHONE....I need to cancel but cannot contact anyone

Thank you actually I finally got through on the 03 966 250795. I use a freephone in the US called "Magicjack" so i don't know if that was the problem. Anyway solved now thanks for your help.

by Grand Master
Grand Master

Re: MY EE IS MOBILE WIFI NOT PHONE....I need to cancel but cannot contact anyone

Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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