06-11-2017 08:12 AM
In Tenerife and I can't get my buzzard 1 to connect.
Roaming is switched on.
My ee account page states that roaming is being switched on and will take 24 hours.
It's now been 24 hours,the router page (192.168.1.1)states roaming is switched on.
Status page is where I try to connect but it just says disconnected.
I have un plugged etc several times.
The dongle just flashes blue.
The status page says orange 4g.
06-11-2017 12:45 PM - edited 06-11-2017 12:46 PM
Welcome to the community, I hope you're having a brilliant time in Tenerife. 🙂
I recommend logging into your My EE account on your phone's browser (not the app) or a computer.
Once you're logged in, a chat window will pop up when an advisor is available.
If you can't get in contact with chat, please get in touch from an alternative phone.
10-11-2017 09:42 AM
Not sure how,but it looks like I have had an update to the software running the buzzard 1.
Logged in this morning and the very basic 192 home page changed to an ee mobile broadband home page.
Much more detail on this page , it was showing roaming off.
The previous software was stating on.
Anyway all ok now, worth checking before you leave to get the update?
22-04-2018 11:42 AM
Just checking before travelling abroad again and the 192.168.1.1 homepage shows the basic settings and not the mobile ee homepage settings.
I have now found that you need to enable the desktop site checkbox on your chrome android browser,this opens the ee homepage with all settings available 🙂
Usefull information which may help anyone travelling abroad and taking the buzzard 1.
22-04-2018 12:27 PM