by Markl8100
Visitor

Blocked from calling UK l from usa

Help please I can't call the UK from the USA. Says access restricted so guessing theres an international calling bar on? Thanks

1 REPLY 1
by
EE Community Support Team

Re: Blocked from calling UK l from usa


Afternoon @Markl8100

 

Thanks for posting on the community 🙂

 

If you are on a pay monthly account, you may need to activate calling abroad.

 

You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.

 

Do they show as ticked?

 

If not, can you activate this?

 

Hope you are having a great time 🙂

 

 

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