by MrsE64 Investigator
Investigator

Anyone having roaming issues in France currently?

 
4 REPLIES 4
by MrsE64 Investigator
Investigator

Anyone having roaming issues in France currently?

 getting No Service message. can use wi fi,  cannot make or receive calls or texts. have done the settings tests.

wondering if wider network problem?

by MrsE64 Investigator
Investigator

roaming issues in France currently?

 getting No Service message. can use wi fi,  cannot make or receive calls or texts. have done the settings tests.

wondering if wider network problem?

by Ace Contributor
Ace Contributor

Re: roaming issues in France currently?

Hello @MrsE64 by settings test do you mean you have tried manually searching to see what networks are available? If so did any show when you searched?

 

What phone do you have? Have you enabled data roaming in your mobile data/network settings?

 

Information on what to do when having problems using your phone abroad:

 

https://community.ee.co.uk/t5/Roaming/EE-Roaming-What-to-do-if-you-re-having-problems-abroad/td-p/66...

by
EE Community Support Team

Re: Anyone having roaming issues in France currently?

Hi @MrsE64,

 

Welcome to the EE Community.

 

I'm sorry to hear you are having problems using your phone in France.

 

Once we have your answers to @tm90's great questions, we'll do our best to help.

 

Thanks

 

James

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