24-06-2017 11:23 PM
Am in Canada and although they said I can use my phone it don't work and I can't even ring them from my phone or use internet. So any ideas how I can contact them
24-06-2017 11:32 PM
Use the Freephone no. in my sig. over Skype for free.
25-06-2017 12:01 AM
Yes, that's what I said.
25-06-2017 12:03 PM
Hi @Stew230181 and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?