by Paulb3
Explorer

Am currently in kos and cant text although everything else seems ok

 
4 REPLIES 4
by
EE Community Support Team

Re: Am currently in kos and cant text although everything else seems ok

Good Evening @Paulb3.

 

Thanks for coming to the community, I hope you're having a fab time in Kos.

 

Please check you have roaming and calling abroad active by following these steps:

 

Log in to your My EE > Menu > Manage device > Ensure both Roaming and Calling Abroad are active.

 

If this is already active, I would recommend trying a manual selection by following these steps:

 

  • iPhone – Settings > Mobile Data > Network Selection > Turn off Automatic

 

  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

Speak soon,

 

Katie 🙂

by Paulb3
Explorer

Re: Am currently in kos and cant text although everything else seems ok

Hi Katie thank you we are having a great time here in kos have tried doing
those but still cant send texts have connected to an ee network partner
here but still no luck but thanks anyway will just have to WhatsApp lol
by
EE Community Support Team

Re: Am currently in kos and cant text although everything else seems ok

That's great to hear @Paulb3.

 

I hope the weather is better than what it is here in the UK.

 

Please let me know if you wish to complete further diagnostics.

 

Katie 🙂

by Paulb3
Explorer

Re: Am currently in kos and cant text although everything else seems ok

Hi yes definitely better its 32 degrees here on the beach thanks for your
help 👍🏖🍺

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.