12-03-2017 04:17 PM
My account appears to have roaming enabled and i can use data services however i cant call or text. I am currently abroad.
12-03-2017 04:27 PM
Make sure roaming is activated under settings.
Also try restarting your phone a couple of times.
12-03-2017 04:32 PM
Hi and welcome to the Community @Nathan1506
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using 0044.
If these do not work, please let me know if you are using an EE personal or business account.
12-03-2017 06:47 PM
13-03-2017 08:19 AM
Hello there @Nathan1506.
Thanks for coming back to us.
This will need looked into by customer service.
You can contact us using our get in touch page if you select EE you will have a chat option.
The technical chat team will be able to help you get this looked into.
Let us know how you get on 🙂
by Paulramsey68 a week ago