by anthonydominic Investigator
Investigator

Add On Data still apply fair usage policy in Europe

Understand there is an fair usage policy in Europe using EE sim data plan which 15GB domestic allowance only. 

 

My question here is related to add on data plan for 4GEE. 

 

Refer to the Link that there is an add on data plan called "20GB" as below, do the "fair usage policy" also applied to the add on data plan while roaming in Europe so I only have "15 GB" only?

 

1.PNG

5 REPLIES 5
by Grand Master
Grand Master

Re: Add On Data still apply fair usage policy in Europe

@anthonydominic  Its 15GB even with the add on.    So if you have 10GB on your tariff and you purchase a 10GB add on you’ll only use 5GB if it. 

Highlighted
by anthonydominic Investigator
Investigator

Re: Add On Data still apply fair usage policy in Europe

Thanks for your info. 

 

Just want to reconfirm is it also applied to "pay as you go" plan or "monthly" plan only?

by
EE Community Support Team

Re: Add On Data still apply fair usage policy in Europe

Hi @anthonydominic,

 

Welcome to the EE Community.

 

Yes, the fair usage policy also applies to pay as you go plans.

 

Thanks for your question.

 

James

by anthonydominic Investigator
Investigator

Re: Add On Data still apply fair usage policy in Europe

Thanks again. Actually, I am using the EE sim card pay as you go for short term usage in Europe and I am targeting to use the data around 30GB. 

 

Any possible I can work on this with top-up/add on data or I need another sim card? 

by
EE Community Support Team

Re: Add On Data still apply fair usage policy in Europe

No problem @anthonydominic

 

Yes, you would need another SIM card if you need to use over 15GB.

 

Thanks

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.