by damomac85
Explorer

Activating roaming while abroad

I'm abroad and need to active my roaming,  all the help threads say to call 150 but I can't make any calls any help would be appreciated 

4 REPLIES 4
by Grand Master
Grand Master

Re: Activating roaming while abroad

@damomac85  Login to your online account and wait for the live chat window to pop up asking if you would like to login be chat.  You can use this to request roaming to be enabled on your account. Once enabled it can take up to 24 hours before the service starts working.  

by damomac85
Explorer

Re: Activating roaming while abroad

Is there a link to live chat,  it never seems to appear 

by Grand Master
Grand Master

Re: Activating roaming while abroad

@damomac85  You can not start it yourself you have to wait for the pop up to appear.

 

 If you can wait till tomorrow one of the community team will help you

 

@Leanne_T @Richard_C. Can you please help with this.  Thanks 

by
EE Community Support Team

Re: Activating roaming while abroad

Hi @damomac85,

 

Welcome to the EE Community.

 

If you head over to our get in touch page and click/tap EE under Customer service queries you will see an option to chat with customer service online.

 

Hope this helps. Smiley Happy

 

James

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