02-02-2017 06:31 PM
I didn't know I had to advise ee before traveling as I've never had to with other operators, so now I'm in France unable to call or text. Please can someone fix this for me?
02-02-2017 06:44 PM
Hi @Michellemstir and welcome to the Community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using 0044.
If these do not work, please let me know if you are using an EE personal or business account.
02-02-2017 09:12 PM
02-02-2017 11:16 PM
I think I've fixed it. I found a similar thread from 2015 which included instantly on how to enable r roaming on my device via my account on the ee website. I'll restart my phone in the morning and hopefully it'll be working.
For anyone else.. Log into My EE > manage this device > roaming.