10-07-2017 02:00 PM
Just arrived in France and forgot to set up my roaming before I left! Anyway to do it now? I'm traveling around Europe for the next couple of weeks
10-07-2017 02:53 PM
Hi @rebekahtaylor and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?
10-07-2017 03:31 PM
You needed to activate roaming on your MyEE a/c before you left. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
by Kerry83 a week ago