by Fozzy2670 Established Contributor
Established Contributor

4g roaming speeds

Just had 10 days in Spain with crap 4g speeds and read article today saying EE have deliberately slowed down roaming speeds outside UK !!!! Is this true?

11 REPLIES 11
by Legend
Legend

Re: 4g roaming speeds

Hi @Fozzy2670

 

What tariff are you on? 

 

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Fozzy2670 Established Contributor
Established Contributor

Re: 4g roaming speeds

12 months 4gee sim

by Legend
Legend

Re: 4g roaming speeds


@Fozzy2670 wrote:

12 months 4gee sim


Max plan, Essential? Sim only? Legacy plan? 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Ace Contributor
Ace Contributor

Re: 4g roaming speeds

Yes, it's true. EE have now said the speed limit will be lifted.

 

You may still get slow speeds, but it shouldn't be an artificial limit imposed by EE.

by Fozzy2670 Established Contributor
Established Contributor

Re: 4g roaming speeds

They’re a bunch of con men I rang about speeds they never mentioned this tried to blame handset 

by Fozzy2670 Established Contributor
Established Contributor

Re: 4g roaming speeds

They will just find another way to stitch up customers I’m gone once contracts up

by Fozzy2670 Established Contributor
Established Contributor

Re: 4g roaming speeds

See attached speed test in Tenerife crap speed 4E4B6C95-3C7C-46BE-9CF0-5B9B4E8B3BC2.png

 

by Ace Contributor
Ace Contributor

Re: 4g roaming speeds

@Fozzy2670 Whilst we wait for the image to be approved, maybe you can tell us the speeds?

by Fozzy2670 Established Contributor
Established Contributor

Re: 4g roaming speeds

Download 11.8

uupload 4.78

by Fozzy2670 Established Contributor
Established Contributor

Re: 4g roaming speeds

When is EE going to lift their cap on eu roaming speeds ? Also whose going to check that they don’t just raise the cap and try and get away with treating customers so badly again?

by Ace Contributor
Ace Contributor

Re: 4g roaming speeds

Hello @Fozzy2670

 

Thank you for taking the time to post today. :smileyhappy:

 

I noticed in your picture you uploaded, you're connected to WiFi and you're also on "EE WiFiCall". Did you preform the speed test on data or WiFi and are you connected to a VPN as WiFi Calling shouldn't be available while roaming abroad?

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