03-07-2017 11:18 PM
I have just upgraded my contract to a 4GEE Max plan after going into my local store and stating that I was moving perminently to Spain and was unsure when I was going to be back. I ask him if it was possible with the new contracts to be used in this way. He assured me that it could be. After reading all the small print I now realise that after 30 days I will have to go back to UK if I want to continue roaming. It is also unclear if I can ring the UK or infact ring local spanish mobiles without incuring extra cost.
Can anyone please clear this up?
Many thanks, T
03-07-2017 11:36 PM
It's not just 30 days but you need to be in UK 60 days or more in any 120 days.
Stable links EE plans are intended for customers with a stable link to the UK who travel abroad periodically. They are not intended for customers roaming on a permanent or semi-permanent basis. We will consider you have a stable link to the UK if spend a total of 60 days or more during any 120 day period within the UK. If your usage abroad in the EU/EEA exceeds this, you will be alerted by text, and after a 2-week period we may charge you for services you use or block your SIM card and roaming services. We’ll let you know before we do anything.
As long as you adhere to that you may call UK or EU nos. w/out extra cost.
03-07-2017 11:38 PM
The Roaming for Pay Monthly Terms and Conditions Guide states:
"Our plans are intended for customers with a stable link to the UK who travel abroad periodically... We will consider you have a stable link to the UK if spend a total of 60 days or more during any 120 day period within the UK..."
Certainly, using a SIM roaming permanently will likely not be accepted by any network.
If roaming normally, you can call UK as part of your inclusive allowance when in the EU zone, as you can say call Spanish mobiles from Spain.
03-07-2017 11:55 PM
You're welcome :)! Glad I could be of assistance.
04-07-2017 12:05 AM - edited 04-07-2017 12:06 AM
Thank you for the reply @thillier93.
I thought I would ask as students who are studying abroad within the EU have separate rules which allows them to roam longer than 60 days in any 120 day period.
Unfortunately, these rules would not apply to you.
by Paulramsey68 a week ago