by Brettstabler
New Member

4GEE MAX plan Canada

Can't use my 4GEE MAX data in Canada? EE assured me it would work but I'm being asked to buy data add-ons. 

3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: 4GEE MAX plan Canada

Are you on a new max plan, that started after 10th May or the old Max plan? Did you upgrade to the max plan recently?

by Ace Contributor
Ace Contributor

Re: 4GEE MAX plan Canada

Hi,

@Brettstabler

When did you start your Max Plan ? EE have two Max Plan one before 10th May that only cover Europe But if you upgrade or change your price plan on or after 10th May that includes 5 more countries including Canada.

Many Thanks

by
EE Employee

Re: 4GEE MAX plan Canada

Hi @Brettstabler and welcome to the community.

 

So I can try and assist, please may we know when you purchased your max plan as it does need to have been purchased after the 10th of May to include canada.

 

Many thanks

 

Lee

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