by afswallow78
Explorer

4G showing but not working in Italy

Bought the data pass for trip to Italy but although 4G showing (iPhone 6) I have no internet connection. Very annoying as was relying for your guide, TripAdvisor, maps etc! Any ideas?

3 REPLIES 3
by Grand Master
Grand Master

Re: 4G showing but not working in Italy

Hi, 

 

Try resetting your network under settings. 

 

Also make sure roaming tap is activated on your phone. 

 

Thanks,




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by afswallow78
Explorer

Re: 4G showing but not working in Italy

Thank you for reply but that still doesn't work!!

Kind regards

Allison Critchell
by
EE Community Support Team

Re: 4G showing but not working in Italy

Hi @afswallow78,

 

Welcome to the EE Community.

 

Are you able to make calls or send texts?

 

Have you tried selecting a different network manually?

 

Thanks

 

James

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