19-04-2019 09:49 PM
09-04-2019 09:14 PM
Hi, the current 4G roaming partner list is over a year old. Is there any more up to date list? If not, can an updated list be made, please? This is the list I'm talking about: https://ee.co.uk/content/dam/ee-help/Help-PDFs/roaming_networks_27.02.18.pdf it's linked on this page under the section "Great 4G coverage, at home and away" https://shop.ee.co.uk/international/travelling-abroad
19-04-2019 11:25 PM
@hammy434, Well, it is bank holiday, so any EE staff, who frequent the forum may not reply at this hour, and if you are that bothered, you will have to ring customer service, as it is them that would have to update this. No sure what you expect someone in the forum to do about this. I know you wrote a week ago and I am sure that customer service will update in time, but it could be that not much, if anything has changed.
19-04-2019 11:34 PM
20-04-2019 07:40 AM
@hammy434 Just to inform you that @Schockwave is an EE customer just like you and she doesn’t work for EE so unfortunately she can not answer that original question of yours. And even I seen you first post and this weekend is a bank holiday weekend that why it was mentioned. Can I just say this is not customer services and this is a peer to peer forum and no one is obligated to reply to anyone.
20-04-2019 08:30 AM
Good Morning @hammy434.
Thanks for pointing this out.
I'll feed this back to the relevant team and see if there are any updates needed to the current page.
I'll let you know if I hear anything back.
23-05-2019 02:30 PM
Let me chase this further for you, as soon as I hear a response I will notify you via this thread.
26-06-2019 08:55 AM
26-06-2019 07:11 PM
I'm requesting the current 4G roaming list be updated please as it's over a year old. If you could chase this up for me I'd be very grateful.
31-07-2019 01:02 PM
We haven't received any information on any changes to the current list but we'll let you know if we do hear anything.
02-08-2019 03:02 PM
Hi, I can check myself if it’s been updated, I’m asking can you investigate this and get it updated please? It’s over 3 months now and still no update for a simple list over a year out of date...
02-08-2019 03:07 PM
We've flagged this with the correct team and they'll update the list if any changes are required.
02-08-2019 04:49 PM
@hammy434 Sounds crazy but if the list has no change in over a year it doesn’t means it’s outdated it just means that nothing has changed so nothing needs to be updated.
Just a thought.