by Kurran Investigator
Investigator

4G max plan shared sim roaming outside UK/EU

Hi,

 

I have a 20gb Max plan post 2017 and a shared sim plan with that.

 

I know that on the "new" max plan you can use your mins/texts/data in 4 additional countries outside UK/EU.

 

Can the shared sim use the data in the 4 additional countries outside the UK/EU too?

 

Thanks

1 SOLUTION

Accepted Solutions
by Kurran Investigator
Investigator
Solution

Re: 4G max plan shared sim roaming outside UK/EU

I found the cheapest solution for anyone who is on a shared sim and going outside the UK/EU that would like data for a reasonable price.

 

Three offer a pay as you go sim for £20!

 

This includes:

 

- Usage in 70 different countries including US & Canada for 30 days

- Unlimited Mins to the UK

- Unlimited Texts to the UK

- 12GB data

 

Hope this helps anyone that is in the same position as me!

7 REPLIES 7
by
EE Community Support Team

Re: 4G max plan shared sim roaming outside UK/EU

Good Morning @Kurran

 

Only those on a Max Plan taken from the 10th of May 2017 will be able to receive those benefits. 

 

If you are on this plan, you and your sharer will be able use the data in the countries included. 

 

Thanks, 

 

Katie 🙂

by Kurran Investigator
Investigator

Re: 4G max plan shared sim roaming outside UK/EU

Hi @Katie_B 

 

Yes so I am on the Max Plan post May 2017.

 

To clarify, can the sharer use the data in those 4 additional countries outside the UK/EU whilst the main Max Plan holder is in the UK?

 

Thanks

by
EE Community Support Team

Re: 4G max plan shared sim roaming outside UK/EU

Hi @Kurran

 

Yes that's correct. 🙂

 

Katie

by Grand Master
Grand Master

Re: 4G max plan shared sim roaming outside UK/EU

FYI: It's 5 additional non-EU countries: USA, Canada, Mexico, Oz & NZ.

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by Kurran Investigator
Investigator

Re: 4G max plan shared sim roaming outside UK/EU

Hi @Katie_B,

 

I just rang EE to confirm and clarify all the details here.

 

It seems like this information you have given me is incorrect meaning:

 

A sharer cannot use data outside the UK/EU in the 5 additional countries whilst the main Max Plan holder is in the UK!

 

Please again can you clarify the information you have given me is correct or not?

by
EE Community Support Team

Re: 4G max plan shared sim roaming outside UK/EU

Hi @Kurran

 

Sorry for the confusion, the Mobile Care team have advised you correctly.

 

If the Max Plan holder is in the UK, the sharer would have to purchase a roaming plan outside of the EU.

 

Chris

by Kurran Investigator
Investigator
Solution

Re: 4G max plan shared sim roaming outside UK/EU

I found the cheapest solution for anyone who is on a shared sim and going outside the UK/EU that would like data for a reasonable price.

 

Three offer a pay as you go sim for £20!

 

This includes:

 

- Usage in 70 different countries including US & Canada for 30 days

- Unlimited Mins to the UK

- Unlimited Texts to the UK

- 12GB data

 

Hope this helps anyone that is in the same position as me!

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