by jo_m1 Contributor
Contributor

4G Roaming List outdated

Just wanted to ask whether it would be possible to update the list of 4G roaming partners as displayed on here: http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-using-your-phone-abroad

 

The EE roaming page (http://shop.ee.co.uk/international/travelling-abroad) states that there are 125 partner networks with 4G roaming, so that list seems to very incomplete.

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: 4G Roaming List outdated

Hello @jo_m1

 

Thanks for coming here and letting us know 🙂

 

I have asked the team to have a look at both pages and see if an update is required for this 🙂

 

I will keep you updated!

11 REPLIES 11
by Grand Master
Grand Master

Re: 4G Roaming List outdated

Hi, 

 

You are right they list 40 countries but there will be 47 (52 on Max plans) as of the 15th June 2017. 

 

The list of roaming partners will increase as a result of the European networks opening access so these will need updated from the 15th June,  to include the additional missing roaming partners. 

 

Thanks 




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by Ace Contributor
Ace Contributor

Re: 4G Roaming List outdated


@Northerner wrote:

Hi, 

 

You are right they list 40 countries but there will be 47 (52 on Max plans) as of the 15th June 2017. 

 

 


4G and EU roaming from 15th June isn't the same thing though.

by
EE Community Support Team
Solution

Re: 4G Roaming List outdated

Hello @jo_m1

 

Thanks for coming here and letting us know 🙂

 

I have asked the team to have a look at both pages and see if an update is required for this 🙂

 

I will keep you updated!

by jo_m1 Contributor
Contributor

Re: 4G Roaming List outdated

Unfortunately the list is still outdated...

by
EE Community Support Team

Re: 4G Roaming List outdated

Hello there @jo_m1

 

The request to update this has been submitted for you 🙂

 

I will let you know when I have further information!

by jo_m1 Contributor
Contributor

Re: 4G Roaming List outdated

Wow 3 weeks to update a simple list...

by
EE Employee

Re: 4G Roaming List outdated

Good Morning @jo_m1

 

I chased this again yesterday.

 

Hopefully it wont be much longer.

 

Thanks - Karen. Smiley Happy

by jo_m1 Contributor
Contributor

Re: 4G Roaming List outdated

I think the responsible team is in need of another chase, Karen 🙂

by
EE Community Support Team

Re: 4G Roaming List outdated

Hi @jo_m1

 

Thank you for posting again 🙂

 

I hope I don't sound like a broken record, but we are on it and have chased this up again.

 

Fingers crossed it shouldn't be much longer.

 

Thanks

 

Richard

 

🙂

 

 

by jo_m1 Contributor
Contributor

Re: 4G Roaming List outdated

Umm?

by
EE Community Support Team

Re: 4G Roaming List outdated

Hi @jo_m1

 

I appreciate it's taking a little longer than you would imagine, but, the information is in the process of being collated and updated.

 

Is there a specific country you are looking for some information on?

 

Thanks for your patience with this.

 

Chris 🙂

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