19-08-2017 04:14 PM
4G EE max box not working in states, red flashing light above 4G, working in UK
19-08-2017 07:56 PM
Did you activate roaming before you left?
19-08-2017 09:26 PM
Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
19-08-2017 09:39 PM
Data roaming? I'm talking about roaming in general on your a/c.
19-08-2017 09:46 PM
EE 4G max mini wifi box pay monthly account, sorry the I meant the roaming abroad that was activated
19-08-2017 09:50 PM
19-08-2017 09:57 PM
Yea I think so, MIFI box mini, so the SIM card in my device will work in the US but the device does not by the sounds of it, that's excellent 🙂
19-08-2017 10:00 PM - edited 19-08-2017 10:00 PM
Indeed, The EE branded WiFi and WiFi mini devices don't have the correct bands for both 4G or even 3G to work/roam in the USA unfortunately.
They only support 4G/LTE bands 3, 7 and 20 along with 3G/UMTS bands 1, 3 and 8. None of which are used in the USA much sorry.
19-08-2017 10:05 PM
Thanks for the help, very frustrating, was sold this a month ago purely for using in the US and Canada as I will be spending quite a bit of time there and the next few months, agent knew this but obviously does not know his products 👍🏻
19-08-2017 10:05 PM - edited 19-08-2017 10:07 PM
Seems wrong to be selling a device and advertising it as being able to be used in the USA if it can't be doesn't it!
If you have a dual SIM phone you could use that and tether from it, or maybe see if Best buy sell unlocked devices that it'll work in?
19-08-2017 10:09 PM
Not seems, it is wrong lol look forward to visiting my friendly EE agent when I return to the UK 🙂
19-08-2017 10:13 PM
Good luck with that. Let us know what happens!
Anyway, Enjoy the USA and Canada! Can't wait till I'm back in NYC in a few months time.