by Pedlow39 Investigator
Investigator

4G EE max box not working in states, red flashing light above 4G, working in UK

4G EE max box not working in states, red flashing light above 4G, working in UK

14 REPLIES 14
by Grand Master
Grand Master

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Hi, 

 

Did you activate roaming before you left? 

 

Thanks 




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by Pedlow39 Investigator
Investigator

Re: 4G EE max box not working in states, red flashing light above 4G, working in

No, never activated anything, possibly do activate roaming while abroad ?? 

by Grand Master
Grand Master

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Pedlow39 Investigator
Investigator

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Checked my settings in manage devices, data roaming is enabled 🤔 

by Grand Master
Grand Master

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Data roaming? I'm talking about roaming in general on your a/c.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Ace Contributor
Ace Contributor

Re: 4G EE max box not working in states, red flashing light above 4G, working in

What box have you got @Pedlow39?

by Pedlow39 Investigator
Investigator

Re: 4G EE max box not working in states, red flashing light above 4G, working in

EE 4G max mini wifi box pay monthly account, sorry the I meant the roaming abroad that was activated 

by Ace Contributor
Ace Contributor

Re: 4G EE max box not working in states, red flashing light above 4G, working in

by Pedlow39 Investigator
Investigator

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Yea I think so, MIFI box mini, so the SIM card in my device will work in the US but the device does not by the sounds of it, that's excellent 🙂

by Profile closed
Not applicable

Re: 4G EE max box not working in states, red flashing light above 4G, working in


@chistery wrote:

@Pedlow39 same as this one?

 

https://community.ee.co.uk/t5/4G-and-mobile-data/MIFI-BOX-NOT-Working-in-USA/m-p/578348#M116129


Indeed, The EE branded WiFi and WiFi mini devices don't have the correct bands for both 4G or even 3G to work/roam in the USA unfortunately.

 

They only support 4G/LTE bands 3, 7 and 20 along with 3G/UMTS bands 1, 3 and 8.  None of which are used in the USA much sorry.

by Pedlow39 Investigator
Investigator

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Thanks for the help, very frustrating, was sold this a month ago purely for using in the US and Canada as I will be spending quite a bit of time there and the next few months, agent knew this but obviously does not know his products 👍🏻

by Ace Contributor
Ace Contributor

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Seems wrong to be selling a device and advertising it as being able to be used in the USA if it can't be doesn't it!

 

If you have a dual SIM phone you could use that and tether from it, or maybe see if Best buy sell unlocked devices that it'll work in?

by Pedlow39 Investigator
Investigator

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Not seems, it is wrong lol look forward to visiting my friendly EE agent when I return to the UK 🙂 

by Ace Contributor
Ace Contributor

Re: 4G EE max box not working in states, red flashing light above 4G, working in

Good luck with that. Let us know what happens! Robot Very Happy

 

Anyway, Enjoy the USA and Canada! Can't wait till I'm back in NYC in a few months time.

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