by Nebuk86 Investigator
Investigator

100gb max plan in Canada

I have the 100Gb max plan and am currently in Canada visiting, People are telling me I only get 15gb of my data allowance but I received a text saying I can use my allowances as if I was in the UK. Can anyone shed some light? 

6 REPLIES 6
by
EE Community Support Team

Re: 100gb max plan in Canada

Hi there @Nebuk86

 

Thanks for joining the community. 

 

You can use your handset as you would in the UK for calls, text and data however a fair use policy does apply when roaming outside the UK. 

 

Please see our roaming terms 'Fair use amount' for full information.

 

I hope you have a great time in Canada, 

 

Katie 🙂

by Ace Contributor
Ace Contributor

Re: 100gb max plan in Canada

The FUP makes no mention of the extra countries for MAX plans and therefore doesn't apply.

by Nebuk86 Investigator
Investigator

Re: 100gb max plan in Canada

So I should be able to use all 100gb while in Canada?

by Ace Contributor
Ace Contributor

Re: 100gb max plan in Canada

Others have reported being able to use more than 15GB when in the max plan countries, I haven't verified it myself.

by Grand Master
Grand Master

Re: 100gb max plan in Canada

@chistery : But What is a data roaming cap and how does it work? does:

Max plan customers, who can also use their home allowance across another five countries, are subject to the same policy in both the EU and those five extra countries.

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by Nebuk86 Investigator
Investigator

Re: 100gb max plan in Canada

Lol still no clarity so I guess I will just have to see what happens when I use 15gb and try to use more. 

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