06-07-2019 02:03 AM
I have the 100Gb max plan and am currently in Canada visiting, People are telling me I only get 15gb of my data allowance but I received a text saying I can use my allowances as if I was in the UK. Can anyone shed some light?
06-07-2019 08:13 AM
Hi there @Nebuk86.
Thanks for joining the community.
You can use your handset as you would in the UK for calls, text and data however a fair use policy does apply when roaming outside the UK.
Please see our roaming terms 'Fair use amount' for full information.
I hope you have a great time in Canada,
06-07-2019 11:56 AM
Max plan customers, who can also use their home allowance across another five countries, are subject to the same policy in both the EU and those five extra countries.