by Gazza333 Investigator
Investigator

1000 mins international add on is it to 5 numbers only ?

The international add on 1000 mins to 50 countries that you have to do in first 3 months .  Is it just to 5 numbers and if so how do they decide which 5 ?

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: 1000 mins international add on is it to 5 numbers only ?

Hi @Gazza333 and @XRaySpeX

 

I have looked further into this, we have now removed the 5 number cap.

 

I am in the middle of getting the help and tcs and cs guides updated.

 

Many thanks,

 

Lee

9 REPLIES 9
by Ace Contributor
Ace Contributor

Re: 1000 mins international add on is it to 5 numbers only ?

HI,

@Gazza333

Please click on this The International pack

You have to choose your number by your self according to term and conditions if you accede more than that ee can remove your add on. 

 

Thanks 

by
EE Employee

Re: 1000 mins international add on is it to 5 numbers only ?

Hi @Gazza333 and welcome to the community.

 

It is the first 5 numbers you dial to any of the participating countries.

 

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: 1000 mins international add on is it to 5 numbers only ?


@Lee_H wrote:

It is the first 5 numbers you dial to that particular country.


I'm confused by your use of "particular" there. Isn't it the 1st 5 nos. you dial to any of the permitted countries or are you saying it's 5 nos per country?

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by
EE Employee

Re: 1000 mins international add on is it to 5 numbers only ?

Hi @XRaySpeX you are correct, Ive not worded that one great at all.

 

I have now edited it.

 

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: 1000 mins international add on is it to 5 numbers only ?

@Lee_H: The International pack says:

If you exceed the maximum of 5 numbers, we reserve the right to remove the Pack from your account.

I'm wondering how you can exceed 5 nos. if it is the 1st 5 nos. you dial?

 

Does it mean you are not allowed to dial a 6th no. to a participating country & pay for it?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: 1000 mins international add on is it to 5 numbers only ?

Hi @XRaySpeX I will certainly look into this.

 

Cheers

 

Lee

by
EE Employee
Solution

Re: 1000 mins international add on is it to 5 numbers only ?

Hi @Gazza333 and @XRaySpeX

 

I have looked further into this, we have now removed the 5 number cap.

 

I am in the middle of getting the help and tcs and cs guides updated.

 

Many thanks,

 

Lee

by Gazza333 Investigator
Investigator

Re: 1000 mins international add on is it to 5 numbers only ?

That's great. Many thanks. So I can dial as many numbers as I like up to the 1000 minutes a month?  Very good I'm pleased about that . Many thanks for your help👍👍

by
EE Employee

Re: 1000 mins international add on is it to 5 numbers only ?

Hi @Gazza333

 

That is indeed correct 🙂

 

Many thanks,

 

Lee

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