22-01-2018 09:21 PM
I got my iPhone 7 back in August. All fine until recently where it wouldn't charge past 43%, now all it does is powers up the off again. Getting as far as the apple logo... Help
22-01-2018 10:12 PM
If you cannot reinstall firmware via iTunes, then you will need to take your phone into Apple to repair. Sounds like you need a new battery.
23-01-2018 08:59 AM
Welcome to the community.
Are you able to restore the device at all?
This does erase all information and settings from the phone.
23-01-2018 11:40 AM
No I'm not able to restore it? I spoke with an Apple Store member who said I would need to send it back? He said it's still under warrenty?
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