by handsome_yeti
Explorer

Warranty on repaired handset....

I had an LG G4 which died and was repaired under warranty (Sept 2017). Whilst the phone was being set for repair I was convinced to upgrade early and sell on the repaired handset to cover the cost of the early upgrade.

 

I did this and moved the handset onto a friend.....they've just contacted me to say the display has died and is there any warranty left on the handset. I still have the repair paperwork for the G4 which states it is still under warranty until 1st March 2018 but does this still stand if I no longer have the handset under contract?

 

thanks

7 REPLIES
by Ace Contributor
Ace Contributor

Re: Warranty on repaired handset....

Yes the warranty would still be valid


Brendon (Android Expert)
Samsung Galaxy S8+ (Oreo 8.0)
by handsome_yeti
Explorer

Re: Warranty on repaired handset....

Thanks for the quick response....and that wasn't the answer I was expecting! Better get the phone back and into store.

 

cheers

by Grand Master
Grand Master

Re: Warranty on repaired handset....

Follow Book a device in for repair

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by handsome_yeti
Explorer

Re: Warranty on repaired handset....

just checked the paperwork again and the warranty is Dated as STARTING March 1st 2016 (when I got the phone), not ending 1st March 2018....am I right in assuming it's a 2 year warranty though? Just assuming this as they fixed it 4 months ago under warranty?

by Ace Contributor
Ace Contributor

Re: Warranty on repaired handset....

Hello @handsome_yeti LG devices purchased from EE direct come with a two year warranty. If your paperwork states the warranty start date as 01/03/2016 then it is covered until 01/03/2018

by handsome_yeti
Explorer

Re: Warranty on repaired handset....

thank you!

by Ace Contributor
Ace Contributor

Re: Warranty on repaired handset....

You are welcome. The community is here anytime if there is anything else you would like to know.

 

Smiley Happy

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