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by Jay29 Established Contributor
Established Contributor

Sending phone off for repair when courier come

I've booked my pphone in for repair online. How do I know when courier coming ? Do I get an email or something to say ? 

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Sending phone off for repair when courier come

Yes you should receive further information regarding the courier service when your booking has been processed.

6 REPLIES
by Jay29 Established Contributor
Established Contributor

Re: Sending phone off for repair when courier come

So they will let me know when my phone is getting collected from my home address?

Jayne
by Ace Contributor
Ace Contributor

Re: Sending phone off for repair when courier come

Hello @Jay29 yes EE will send you updates on your repair booking via text or email.

by Ace Contributor
Ace Contributor
Solution

Re: Sending phone off for repair when courier come

Yes you should receive further information regarding the courier service when your booking has been processed.

by Jay29 Established Contributor
Established Contributor

Re: Sending phone off for repair when courier come

Thank you

by Ace Contributor
Ace Contributor

Re: Sending phone off for repair when courier come

You are welcome. I hope EE are able to repair your device as soon as possible.

 

The community is here anytime if there is anything else you would like to know.

 

Smiley Happy

by
EE Community Support Team

Re: Sending phone off for repair when courier come

Hello there @Jay29

 

Thanks for coming to the community.

 

When did you process the repair online?

 

Have you had a text message or email at all?

 

Speak soon, Leanne Smiley Happy

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