07-03-2018 09:40 PM
My Google Pixel will not work unless plugged into the charger, when turned off it says it is charging but the battery life never fills up, when it is switched on it says fully charged however turns off within minutes of unplugging from the charger. Is it just a charge port fault or could it be something else as the phone is saying it's fully charged but dying immediately? Phone has been left to charge for hours both turned on and turned off, nothing changes.
07-03-2018 09:45 PM
Have you recently updated? Backup and factory reset to rule out any software issues.
If this doesn't work then take it into EE for them to send off for repair or contact Google direct as per the phone warranty.
08-03-2018 07:54 PM
It looks like a software issue as when looking at battery use the system is using all the battery, not the apps. I did a factory reset but hasnt helped, taking it into ee tomorrow for repair.
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