by Leegreenston
Explorer

I live in the wd78lp area. When is the mast going to be repaired.

I live in the Wd78lp area. When is the mast going to be repaired 

3 REPLIES
by Grand Master
Grand Master

Re: I live in the wd78lp area. When is the mast going to be repaired.

@Leegreenston  Repair to masts can take a while as this mast could be on private land and EE need to get permission every time to go on this land to repair the mast, they just could be waiting for the land owner to get back to them to give them permission to go on the land. 

by Leegreenston
Explorer

Re: I live in the wd78lp area. When is the mast going to be repaired.

Many thanks. This has been going on since before Christmas. And EE haves stopped updating me on their progress. Can’t be bothered to keep ringing and hanging on.

Sent from my iPhone
by
EE Community Support Team

Re: I live in the wd78lp area. When is the mast going to be repaired.

Hi @Leegreenston

 

Welcome to the community. 

 

I've checked out network status checker and we are aware of an issue in the area.

 

Our engineers are working hard to resolve this as soon as possible.

 

You can sign up for updates on there by searching for the post code and tapping 'keep me updated'.

 

Thank you for your patience so far, I hope you're up and running very soon.

 

Chris

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