by ashleywint4 Investigator
Investigator

Galaxy Note 9 faulty need advice

My galaxy note 9 has a charging fault after only 7 weeks of use! Going to go this weekend and have it repaired just wandering who you would reccomend taking it too ee or samsung? Thanks.

4 REPLIES 4
by ashleywint4 Investigator
Investigator

Galaxy Note 9 faulty, who has a better repair service EE or Samsung?

My galaxy note 9 has a charging fault after only 7 weeks of use! Going to go this weekend and have it repaired just wandering who you would reccomend taking it too ee or samsung? Thanks.

by Ace Contributor
Ace Contributor

Re: Galaxy Note 9 faulty need advice

I would take it to a Samsung experience store if you have one near you as their turn around time for a repair is within 24-48 hours.

by ashleywint4 Investigator
Investigator

Re: Galaxy Note 9 faulty need advice

I believe ee also offer a quick service but at a charge, my friend told me when he took his phone to Samsung there was also a small charge is this true?

by
EE Community Support Team

Re: Galaxy Note 9 faulty need advice

Hi @ashleywint4

 

Welcome to the community. 

 

I would recommend speaking with our technical support team who can advise you of all available options. 

 

Let me know how you get on 🙂

 

Katie. 

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