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Updating the app

Just tried logging to the we app to give my daughter 100 GB of data as I’m on unlimited each month £50 + and it’s saying you can’t log in as new app is being updated?? Omg been on sim contract for the last 4 years never had any problems until now…. M...

Canceling my ee

I’ve got an ee iPhone on a plan that I have been trying to cancel for 3 months but want to retain my number for six months whilst my company is going through receivership. Nobody calls me. I’m in Australia and won’t be returning. I do need to keep my...

Had plan a year and still not activated apple music inclu

Have 3 ee plans loyal customer. One plan I've had about a year with one inclusive extra I set up as apple music which never got text for to set up. Trying to set up now but saying I have to select another inclusive extra and wait 30 days before I can...

Payment

Hi I make payment and my card is not working still

Re: Cancellation of contract during cooling-off period

I completed the cooling off period form two days after purchase. I have today received an unpleasant and bullying letter threatening me with debt collectors. Sadly, this seems up to par for the thugs at EE

I can't top up

A few months ago I moved from an old TMobile PAYG SIM to an EE SIM as they turned off 3G.My credit moved with me.I've now tried to top up a few times and I get the following error in the website: Bad Message 431reason: Request Header Fields Too Large...

Resolved! Credit to pay for a pack

Hi All. Three driving me up the wall with poor signal. So trying an EE PAYG sim card. I added £10 to my account in the hope I would get the advertised 8GB data, 500 minutes and unlimited texts. However I cannot buy this advertised pack, it is on my a...

Cannot Activate TNT Sports

Hi,I have tried activating my TNT sports account as my inclusive extra but I am receiving a "Technical Difficulties" error when I enter my mobile number and the PIN code sent to my mobile.I have tried both using my mobile and a laptop browser to no a...

pricing

looking at 4 plans for upgrade 3 plans say essential plan 6 months half price one says essential plan half price does that also go up after 6 months

Contract

My contract is coming to an end in a couple of days but I want to stay on this contract no upgrades but I don't see anywhere that I can do that, and I'm just a bit confused by the whole thing

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