Account

How can i access live chat?

I would like to contact with EE but using live chat. I cannot find live chat neither using website or mobile app.What did happen with live chat?

Recover after message: Number will be disconnected within the next 24 hours

I just got this message today"Hi, you still haven't made any chargeable call/text or used data since we last got in touch, so your number will be disconnected within the next 24 hours."Is still possible to avoid my number to get disconnected even if ...

Failed EE all rounder special offer

Finally spoken to a sensible guy at BT called Darius who after initially saying there’s nothing he can do because i have an Executive Complaint open checked himself apologised & said easy all i have to do is reorder the ending 369 from 17 march EE 50...

No dpd text

I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?

Resolved! Re: My account

Hi I want to reduce my plan to sim only

£5 Everything Pack

HelloCan anyone confirm if the £5 Everything Pack is still available? I am an existing customer and still have it, but when trying to get my daughter signed up to the £5 Everything Pack, the cheapest I can find is the £10 Subscription Pack and there...

Oops? It’s not your fault it’s ours - grrrrrrrrr???? Unable to see subscriptions

Anyone else getting this message as very unhappy with voice & online customer service trying to move from the useless BT onto EE but it appears as bad - disgusted with the UK so called Premier Communications Group - their having a Giraffe?

Going to USA

Hi, I am planning to go to New York soon and want to order Uber and use WhatsApp, what pack do I need to do ? I tried looking at website but found it difficult to find the information I needThanks

Misleading/false advertising for upgrade.

I'm due an upgrade, go on the website and find the following offer. Phone with data = £29.14 instead of £59.14Below the upgrade it states price shown is for phone with airtime, not phone plus separate airtimeClick the offer and it £29.14 for the pho...