EE app and website
Support using EE to manage your account and check data on-the-go.
3777 PostsAccount
For any questions about managing your EE account, experts are on hand and ready to help.
Activity in Account
Why has my phone bill gone up from £54
Why has my phone bill gone from £54 to 135 all so I can see my bill Susan Jahans
Unable to access work email for NHS 20%
My wife is an EE account holder signed up to perks and I have 30 days to get a NHS 20% code. However, my wife is currently on maternity leave and doesn’t have any access to her work email.Is there any way to fix this? Surely it would be unfair for my...
SIM card not working. Need to get in touch with EE but cannot make a phone call
Does anyone know how to get in touch with EE tech support without making a phone call? I am currently overseas and my EE SIM card is no longer working. I obviously cannot call them without it being an international call which will cost me a small for...
Linking my new sim/mobile number to access online account services not working
ive been trying for around 4 days to link my sim/mobile number to my online account to access and manage my account online.i keep getting an error technical issue message and try again later.anyone else experiencing similar issues with the online sys...
Third party charges
Hi, I’ve recently been charged £21.99 4 times in the space of 2 minutes by B Sony. I have no account with Sony. And EE are saying there is nothing they can do. I’ve been a customer for over 10 years never had any problems before. Is they anyway I can...
No suitable plans
I am now eligible to upgrade, however, when I use the app or online it says “sorry there are not suitable plans available for this device right now” on each phone I click on. Why is this? What do I need to do?
Subscription packs
I am looking for packs, specifically of the subscription variety. Every time I click on a link Subscription Packs anywhere on the My EE website, all I see is the attached screenshot. So there are no subscription packs available, right?
Add-ons
Is there still problems with the add-ons in the EE app
Apple tv 6 month trial
Does anyone know why the offered apple tv 6 month trial sends me to the generic apple website where only a 7 day trial is offered? How do I activate the 6 month trial?
Re: Complaint
My old deal finished on 13 April,new deal was set up on 09 April, new deal not put through and old deal still live
