EE app and website
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Resolved! How to live chat with EE team ?
How to live chat with EE team ?
Payed bill not recognised
Hi, I have just payed my billWhich didn't go through as payed on ee websiteBut the money was still taken out of my bank for eeI do not have access to calling people atm to raise the issue and my internet may be cut off soon so I will not have interne...
Trade in
Hi I have received a text saying phone has not been received but Royal Mail are saying they had delivered it on the 10th which was 2 days after I had posted it. I am now potentially going to be billed £495 on my next payment for an item that was deli...
Resolved! When I click the link for Apple TV trial, the app says it will "renew" today
I'm just trying to sign up for the free 6 months, but the iOS app says it will renew on 4th Jan (i.e today), and that it's £8.99 "starting today".So I'm not sure whether to click subscribe, and it'll automatically apply the free months afterwards? I ...
Device payment
Trying to make a device payment. It keeps saying error at the end of call. Anyone else having payment problems?
Meta Quest Add to Plan
Hi,Last week I paid for the up front fee for a Meta Quest 3 and the check out glitched. The next day the website says I am no longer able to add accessories to my plan.Is this normal. Unsure whether this is a glitch in the system or just a coincidenc...
Refer a Friend
HiI just joined EE and in the welcome email (from noreply@ee.co.uk) there's a section that says: "THANKS FOR JOINING US. We’re so glad you’ve decided to become a customer. Now you can refer other people to join us and earn yourself, and them, a £25 A...
Resolved! ADDONS PURCHASE ERROR - HELP!
ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...
payment
você pode me ajudar, eu fiz os pagamentos, eu já verifiquei meu extrato bancário, o dinheiro saiu da minha conta, mas EE não amortizou meus pagamentos, e suspendeu minha linha
