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Want to buy new phone on ee and keep number

Deb_Lou
Explorer

I'm looking at buying a new phone on ee. I am already an ee customer on pay as you go and want to stay as that do i need a PAC number in order to keep my mobile number?

3 REPLIES 3
Northerner
Grand Master
Grand Master

Hi @Deb_Lou 

 

Do you need a new SIM card for your new phone? 

 

Or are you applying for a new contract and phone from EE? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
XRaySpeX
Grand Master
Grand Master

You don't need a PAC. Buy the new phone from EE & then ask EE to move your PAYG no. to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team

Morning @Deb_Lou

 

Thanks for coming to the community.

 

If you are purchasing a new EE phone and your SIM card will fit, you can use this in your new phone.

 

If you give us a call on 150 our Pay as you go Care team will see what is available for you.

 

Thanks 🙂

 

Leanne.