For up-to-date information and comments, search the EE Community or start a new topic. |
15-05-2020 03:08 PM
I have filled in the form to transfer my number to EE but not heard anything. It’s been 5 Working days. Can someone please help.
15-05-2020 03:09 PM
You will need to call EE to find out what has happened. We are only customers with no account access.
15-05-2020 04:51 PM
Hi @Bex8,
Welcome to the EE Community. 🙂
I'm sorry to hear your number hasn't been transferred yet.
Have you been able to get in touch with Customer Care?
Thanks
James
15-05-2020 06:25 PM
I was chatting to an adviser online earlier. They said they could sort it, I gave them my name and mobile numbers and then they stopped replying. I have no idea whether this is being looked into/worked on.
15-05-2020 06:32 PM
Hi @Bex8,
Was the chat disconnected?
If it was, I'd recommend getting back in touch to check your number transfer is in hand.
Thanks
James