08-12-2019 03:19 PM
So I have a few contracts with EE I’ve had a number for years which I want to keep and transfer to a contract I got out around 6months ago.
I’ve obtained a PAC code from EE and bought a PAYG sim from Vodafone.
ive gave Vodafone the pac code and now the number I want to keep is with them, with the intent to transfer it back to EE.
I’ve contacted Vodafone several times to get a new pac code and they just keep giving me the same pac code EE provided with me and they keep saying to ring back everyday I’ve also used the text service to get a PAC code and this is still producing the same one.
any ideas what I can do? It’s been over a week now my number has been with Vodafone
Solved! See the answer below or view the solution in context.
08-12-2019 03:26 PM
Are you still within 30 days of getting your PAC from EE originally? If so, you may need to wait for the 30 days to expire.
08-12-2019 03:29 PM
Hi yes. The code doesn’t expire till the 26/12
and also when I spoke to the EE adviser she said it wouldn’t take more than a few days to complete. And when I’ve used a search engine to see what other people did with the same request it’s been done in 48 hours from switching from one network to starting from switching from another
08-12-2019 03:31 PM
That'll be the reason then.
08-12-2019 03:34 PM
That doesn’t help really. Why would I be advised that I could change it in less that a week and so many others have been able to??
by okayitsfine a month ago