by Osmir Investigator
Investigator

PAC code does not work

Hi there!

I'm switching to another network and the PAC code I've received doesn't work though it's still valid. The new network provider insist that is not their fault.

Any lead? Anyone can help me to get this sorted out?

 

Thanks a lot.

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: PAC code does not work

Hi @Osmir


Welcome to the community.

 

Did you manage to get sorted? Our Mobile Care team should be able to check the PAC for you.


Chris

View solution in original post

6 REPLIES 6
by Ace Contributor
Ace Contributor

Re: PAC code does not work

Hi @Osmir 

 

Welcome to the EE Community,

 

try texting PAC to 65075  and you will get a text back 

 

Thanks,

 

David.

by Osmir Investigator
Investigator

Re: PAC code does not work

Thanks David but I'm afraid it didn't work as I already have a PAC and it seems that service is only automated.

I tried to use the online chat but it didn't work too.
Any other suggestions but calling 150 and waiting for an half hour to get help with this issue?

 

Greetings.

by Ace Contributor
Ace Contributor

Re: PAC code does not work

Hi @Osmir if you call 0800 317 720 it will put you straight through to a advisor.

by
EE Community Support Team
Solution

Re: PAC code does not work

Hi @Osmir


Welcome to the community.

 

Did you manage to get sorted? Our Mobile Care team should be able to check the PAC for you.


Chris

View solution in original post

by Osmir Investigator
Investigator

Re: PAC code does not work

Thank you everyone!

The PAC code I had received was really defective and when I spoke to CS they provided me with a new one. All good now!

All the best for you.

by
EE Community Support Team

Re: PAC code does not work

Glad you got this sorted @Osmir 🙂

 

All the best to you as well 🙂

 

Have a wonderful day!

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