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by
New Member

Old number not transferred yet

I have waited six days for my number to transfer from my old phone to my new one after being told it would take two days having had my request acknowledged

2 REPLIES 2
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by Ace Contributor
Ace Contributor

Re: Old number not transferred yet

Hi @RichardFB 

 

Welcome to the EE Community,

 

If you call customer services on 150 they will be able to check the status of your port in request.

 

Thanks,

 

David.

Highlighted
by
EE Community Support Team

Re: Old number not transferred yet

Good Morning @RichardFB

 

Have you been able to follow the advice provided and speak with our customer care team?

 

If yes, what was the outcome?

 

Speak soon, 

 

Katie 🙂

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