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Old number not transferred yet

RichardFB
Visitor

I have waited six days for my number to transfer from my old phone to my new one after being told it would take two days having had my request acknowledged

2 REPLIES 2
David
Brilliant Contributor
Brilliant Contributor

Hi @RichardFB 

 

Welcome to the EE Community,

 

If you call customer services on 150 they will be able to check the status of your port in request.

 

Thanks,

 

David.

Katie_B
EE Community Support Team

Good Morning @RichardFB

 

Have you been able to follow the advice provided and speak with our customer care team?

 

If yes, what was the outcome?

 

Speak soon, 

 

Katie 🙂