01-02-2019 12:29 PM
I tried to transfer my number from VOXI to EE for a few days now but I receive the following error:
"Sorry! The number you've entered is unregistered. To register for My EE, click here.
The number is obviously paired with my account but is still giving me this error. I even paid 10GBP for the data pack.
Solved! See the answer below or view the solution in context.
01-02-2019 12:31 PM
Welcome to the EE Community,
Is your Vodafone sim still active ?
I would ring customer services on 0800 956 6000 opt 2 opt 4 to request the port as the online form can play up.
01-02-2019 12:33 PM
Yes, the vodafone sim is still active but I had no problems when I moved from GiffGaff to voxi/vodafone. (the giffgaff was still active)
Gonna to try ring the customer services now.
01-02-2019 12:35 PM
I tried to call using my ee sim the number you provided but I receive another error: "you dialed an incorrect number"
01-02-2019 12:54 PM - edited 01-02-2019 12:56 PM
@diabolik123 your welcome if you have any questions or require any help in the future feel free to ask here on the Community.