cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Number not ported yet!

ClassyContralto
Explorer

So - signed up with EE and filled in the online form to port my number from Vodafone. Nothing happened. I spoke to someone from EE who said the request had definitely gone through and that it would “definitely” happen today. No text to say it’s happening. Can’t get through on the phone and the online chat is “busy”. My Vodafone contract runs out in two days - I need this to happen NOW to cancel my contract which I explained when I signed up! Help!!!

1 SOLUTION

Accepted Solutions
BrendonH
Community Hero
Community Hero

When did you request the port to happen?

 

If Friday before 5pm

 

It'll be done by midnight tonight.

 

If Friday after 5pm it'll be done tomorrow.

 

If done over weekend it'll be done tomorrow.

 

Ports don't happen on weekends


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below

View solution in original post

3 REPLIES 3
BrendonH
Community Hero
Community Hero

When did you request the port to happen?

 

If Friday before 5pm

 

It'll be done by midnight tonight.

 

If Friday after 5pm it'll be done tomorrow.

 

If done over weekend it'll be done tomorrow.

 

Ports don't happen on weekends


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below

All sorted now - it was something to do with Vodafone being morons and not releasing the number and then I had to change some settings on my device but EE staff were really nice and sorted it quickly via chat.

Christopher_G
EE Community Support Team

Glad you're sorted, @ClassyContralto. 🙂

 

Thanks for letting us know.


Chris 🙂