Highlighted
by Malo
Explorer

My account has been closed & I need a PAC number please

My account has been closed  (A/c No. 150441576)  & I need a PAC code so that I can keep my Tel. number.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: My account has been closed & I need a PAC number please

Once your a/c is closed your no. has gone back into a pool & you won't be able to get a PAC for it.

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If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
3 REPLIES 3
by Star Contributor
Star Contributor

Re: My account has been closed & I need a PAC number please

Hi @Malo

 

you’ll need to call customer services to assist you.  We don’t have account access on the forums. X

by Ace Contributor
Ace Contributor

Re: My account has been closed & I need a PAC number please

@Malo ring freephone 0800 956 6000 opt 2 opt 4 once they have reinstated your account they will be able to provide you with a PAC code.

by Grand Master
Grand Master
Solution

Re: My account has been closed & I need a PAC number please

Once your a/c is closed your no. has gone back into a pool & you won't be able to get a PAC for it.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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