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by Jokev Investigator
Investigator

How long will it take for my number to change I got my pal code yesterday

How long will it take for my number to change I got my pal code yesterday Yet I’m still on the number EE gave me, yet my contacts can phone my old number and my phone rings??

1 SOLUTION

Accepted Solutions
by Jokev Investigator
Investigator
Solution

Re: How long will it take for my number to change I got my pal code yesterday

The man in the shop sent my pak code over yesterday morning so I’m hoping it happens today thanks

8 REPLIES 8
by Ace Contributor
Ace Contributor

Re: How long will it take for my number to change I got my pal code yesterday

Hi @Jokev https://ee.co.uk/help/help-new/getting-started-and-upgrading/keep-my-number/what-day-will-my-number-...

If you submit your request before 5.30 Pm then next day if after then it can take 2 days.

Thanks 

by Grand Master
Grand Master

Re: How long will it take for my number to change I got my pal code yesterday

@Jokev   Have you restarted the device? 

 

by Jokev Investigator
Investigator

Re: How long will it take for my number to change I got my pal code yesterday

I’ve turned it off left it for 5 mins then turned it back on, the shop sent my pak code through yesterday morning so I’m hoping it happens soon, 

by Jokev Investigator
Investigator
Solution

Re: How long will it take for my number to change I got my pal code yesterday

The man in the shop sent my pak code over yesterday morning so I’m hoping it happens today thanks

by
EE Community Support Team

Re: How long will it take for my number to change I got my pal code yesterday

Hi there @Jokev

 

Thanks for coming to the community and for joining EE 🙂

 

If the PAC was given to us before 5.30pm on a working day, we will endeavour to have your number transferred the following working day which will be today for you 🙂

 

Let us know how you get on.

 

Leanne.

by Jokev Investigator
Investigator

Re: How long will it take for my number to change I got my pal code yesterday

Hi the pac code was sorted and the man in store sent it for me at about 10 on Monday morning it is now Thursday morning (12.28) am and I still can’t receive calls I can get text messages and I can phone out but I’ve not had any calls come through. It’s getting a bit annoying now, and I’ve tried taking the sim out turning the phone off even swapping sims nothing is working. 

by Jokev Investigator
Investigator

Re: How long will it take for my number to change I got my pal code yesterday

Also If I text 150, number my number is correct to I’m just finding it all a bit weird.

by
EE Community Support Team

Re: How long will it take for my number to change I got my pal code yesterday

Hi there @Jokev

 

I am very sorry to hear this.

 

I have sent you a private message to get some details.

 

Leanne.

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