18-05-2019 09:48 AM
How do I transfer my old number to my new EE number? I have my PAC code and I want to keep my old number?
18-05-2019 09:54 AM - edited 18-05-2019 09:55 AM
@Morientes911 Calling customer services and giving them the PAC code is the best way but your number will not begin to be ported until Monday. Number migrations don’t happen over the weekend.
18-05-2019 10:12 AM
Hi there @Morientes911
Welcome to EE 🙂
That is great advice from @Chris_B 🙂
You can also fill in our online form to keep your number.
If you submit the form before 5.30pm on a working day then we will endeavour to have your number transferred the following working day.
If your request is made after 5.30pm, or made on a weekend, or a bank holiday, then your number will take two working days to transfer.
Have a great weekend 🙂