14-02-2019 10:52 PM
I'm going to buy a new phone and new EE plan from an online website/dealer (much cheaper, not an upgrade). How do I "transfer" my current number from old EE plan to the new EE plan?
15-02-2019 11:05 PM
EE won't port nos from 1 contract to another. You need to do it yourself by porting your existing no. to PAYG on another network using a PAC got from EE & given to other network. Then in reverse port it back to your new EE contract.
15-02-2019 06:32 AM
Not really EE have always had that process.
It sounds like your new tariff is benefiting from new customer discounts via your new supplier hence why they simply haven't upgraded your old number. (I also suspect their commission from EE will be more)
15-02-2019 07:52 AM
Thank you, though I am certain that ~5 years ago I did the same and was able to transfer my number easily to a new contract.
It is really a shame that the biggest mobile company in the UK take it loyal customers for granted and give discount only for new customers rather those who been with it 10+ years.
15-02-2019 08:38 AM - edited 15-02-2019 08:40 AM
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