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by Stuarthampson Investigator
Investigator

Disgusting

Ive had more than enough of this company 25p to talk to someone and twice the phone went dead after it was answered so the next 25p you have out of me will be to get my pac code bye bye Ee your service is disgusting 

1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: Disgusting

Hello @Stuarthampson,

 

Welcome to the community,

 

Is there anything we can do to help here in the community?

 

If you were to check the contact us, you would find out when EE is open, as they are not available 24/7, the opening hours should be quite clear and there is an 0800 number that you can dial from a landline or by using something like Skype or Viber.

6 REPLIES 6
by Ace Contributor
Ace Contributor

Re: Disgusting

If you called before 8 then they are closed.

 

They don't open until 8am.

 

It has only just turned 8 now


BrendonH (Android Expert) - Samsung Galaxy S10+ (Pie 9.0) - Samsung Galaxy Watch (Tizen 4.0)
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by Ace Contributor
Ace Contributor

Re: Disgusting

@Stuarthampson ring 0800 956 6000 opt 2 opt 4 

by Brilliant Contributor
Brilliant Contributor
Solution

Re: Disgusting

Hello @Stuarthampson,

 

Welcome to the community,

 

Is there anything we can do to help here in the community?

 

If you were to check the contact us, you would find out when EE is open, as they are not available 24/7, the opening hours should be quite clear and there is an 0800 number that you can dial from a landline or by using something like Skype or Viber.

by Stuarthampson Investigator
Investigator

Re: Disgusting

Hi Brendan thanks mate but it was the day before 

by Stuarthampson Investigator
Investigator

Hi Brendan thanks mate but it was the day before


@BrendonH wrote:

If you called before 8 then they are closed.

 

They don't open until 8am.

 

It has only just turned 8 now



Hi Brendan thanks mate but it was the day before 

by
EE Community Support Team

Re: Disgusting

Hi @Stuarthampson

 

I am sorry to hear this has happened. 

 

As of now, have you been able to speak with anyone?

 

Speak soon, Katie 🙂

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