Highlighted
by Carolreed77
Visitor

Contract sim is reported stolen but I need PAC code

I need PAC code from stolen contract sim

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Contract sim is reported stolen but I need PAC code

I will suggest @Carolreed77 to report his sim lost or stolen 1st to avoid any unauthorised use. 

Then you can for PAC code. 

Thanks 

 

4 REPLIES 4
by Grand Master
Grand Master

Re: Contract sim is reported stolen but I need PAC code

@Carolreed77  You can still call customer service to request your pac code.  You’ll need to explain that you’ll need it verbally or EE will probably try and text you the pac code.   Requesting your pac code will terminate your contact with EE and any term you still owe will need to be paid. 

by Grand Master
Grand Master

Re: Contract sim is reported stolen but I need PAC code

@Carolreed77: Phone EE & request it. Then give it to your preferred provider.

 

Follow What is a PAC code?

 

When you use PAC it will auto cancel your contract but if you are still within min term you will be liable for early termination fees.

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by Ace Contributor
Ace Contributor
Solution

Re: Contract sim is reported stolen but I need PAC code

I will suggest @Carolreed77 to report his sim lost or stolen 1st to avoid any unauthorised use. 

Then you can for PAC code. 

Thanks 

 

by
EE Community Support Team

Re: Contract sim is reported stolen but I need PAC code

Good Morning @Carolreed77

 

Thanks for posting on the community.

 

I can see you have had some great advice to get your PAC code for the stolen SIM number.

 

Is there a reason you wanted to leave us?

 

If we can do anything to help let us know.

 

Leanne 🙂

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