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24-05-2020 03:36 PM
Hi 🙂 asking on behalf of a friend, their query is:
I currently have an iPhone on EE bought via EE online where I'm in a minimum 24 month contract that ends on the 22nd June. I have recently noticed a more suitable contract for a new iPhone through a Carphone Warehouse affiliated website, but remaining on the EE network. I contacted EE directly to see if they could match the contract being offered and was informed they couldn't. The website offer ends next week so I would like to purchase the deal while I can, however I would like my number from my current contract moved over. How do I move my number from the current EE online purchased contract to the third party EE contract I'd like to purchase next week?
24-05-2020 04:00 PM
Is the offer from CPW an entirely new contract or an EE upgrade, With an upgrade it replaces your previous contract & keeps the same no.
24-05-2020 04:24 PM
The offer is an entirely new contract 🙂
24-05-2020 04:32 PM
EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.
You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.