by Georg-mxx
Visitor

Can you request a pac code before your contract has ended to go to o2?

I want to move to o2 but I still have a few months left to pay for EE can I request a pac code if I take the new contract out with O2? 

4 REPLIES 4
by Ace Contributor
Ace Contributor

Re: Can you request a pac code before your contract has ended to go to o2?

Good Evening @Georg-mxx

 

Welcome to the EE Community 

 

Yes you can request your PAC code but it will be subject to a termination charge.

by Grand Master
Grand Master

Re: Can you request a pac code before your contract has ended to go to o2?

@Georg-mxx  If you ask for a pac code it will close your EE account and so you’ll be required to pay it off to the minimum term date.   

by Grand Master
Grand Master

Re: Can you request a pac code before your contract has ended to go to o2?

@Georg-mxx: Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 20%.

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by
EE Community Support Team

Re: Can you request a pac code before your contract has ended to go to o2?

Hi @Georg-mxx

 

Welcome to the community. 

 

I see you've been given some advice here already. You can request your PAC by calling customer services.

 

Chris

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